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Comment: You made the toughest times and the best times a lot easier to handle thanks to your FRESH arrangements and very prompt service.
HUGE THANKS,
Carrie WA State

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Comment: Yesterday, I sent in a negative on the Flower Cart in Scottsdale Az. Today I have a different attitude about the ladies at the flower Cart.
I went over, to the store and brought the bouquet I had recieved on 8/4 and much of my anger was that for 97.00 I had recieved a poor example of what I thought it should have looked like. I had ordered from a company, flowers & balloons Inc. whom I thought was affiliated with them and found out that I had been charged a service fee of 35.00 over what the flower cart had been charged. I was never informed of this service fee, which was tacked on for their "trouble." none of my order instructions were even given to the flower cart and with that and the few wilted flowers in the arrangement, I was ready to fight. Let this be a huge apology to the flower cart - because when i went in today - The girls bent over backwards and had a beautiful flower arrangement for replacement for my Mother. To the editors of this website, if you can see to it that my letter from yesterday doesnt go into your ratings I would be very grateful. I jumped the gun, and now I will order direct from the florist. to pay 35.00 for someone to do what i could have is ridiculous. the other company whom I initially went thru will never get my business again. I will be doing my best to let all of my friends know as well.